Safety of your data is our priority

Your security rules come first.When deploying AI, Process Intelligence and Automation solutions, we work only with tools and models that meet established security standards. If your organisation operates under a global agreement or uses a private LLM environment, we integrate with those internal, certified solutions rather than introducing external ones.

Our approach covers strict access control, encryption, GDPR compliance, and industry best practices, ensuring AI and automation operate safely within your existing governance framework.

Industry-recognized security and compliance

We follow highest security and compliance standards, aligning with both globally recognized frameworks and EU regulations, continuously adapting to evolving security landscapes.

GDPR (RODO)

We strictly comply with the General Data Protection Regulation (GDPR), ensuring personal data is processed lawfully and transparently. Our practices emphasize purpose limitation, data minimization and accuracy, including the highest standards of confidentiality.

ISO 9001:2015

We are certified under ISO 9001:2015, the internationally recognized standard for quality management systems. This certification reflects our commitment to consistent quality, continuous improvement, and customer satisfaction across all our processes.

ISO 14001:2015

This certification – the international standard for environmental management systems (EMS) – demonstrates our commitment to sustainable practices, ensuring our operations minimize environmental impact and comply with applicable laws and regulations.

ISO 45001:2024

Certified under ISO 45001:2024, the international standard for occupational health and safety management systems, we provide safe and healthy workplaces by preventing work-related injuries and illnesses, and by proactively improving our OH&S performance.

ISO/IEC 27001:2023

Globally recognized standard for Information Security Management Systems (ISMS). This certification shows our commitment to systematically managing sensitive information, ensuring its confidentiality, integrity, and availability.

Safe and reliable project delivery

We prioritize security at every stage of project delivery:

We enforce strict access controls and multi-factor authentication (MFA) to prevent unauthorized access to sensitive systems and project data. Access is granted on a least privilege basis, ensuring only authorized personnel can interact with confidential information.
Data classification policies define the appropriate security levels for different types of information: confidential, sensitive, shareable, public, and private.
Project data is safeguarded with VPN-protected remote connections. Secure mutual authentication between clients and servers ensures only trusted devices can access the internal network.
We are covered by a €1 million business liability insurance policy, ensuring financial protection and risk mitigation for our clients in the unlikely event of security incidents or disruptions.
We maintain data backups to ensure business continuity in case of data loss, cyber incidents, or system failures.
We strictly follow GDPR principles, ensuring that project data is lawfully processed, minimized, and stored only as long as necessary. Personal data is safeguarded against unauthorized access and accidental loss.

IT Security without compromise

When it comes to safety, you have to be strict. To safeguard our internal IT infrastructure, we enforce uncompromising security policies:

All systems handling sensitive information require password-based access control, with strict complexity rules and expiration policies. Users must have unique, private credentials to access IT services, and password sharing is strictly forbidden. Each employee must use a password manager application (KeePass).
Corporate email accounts are strictly for business use, with anti-spam scanning to prevent unauthorized access or leaks. Outgoing emails containing sensitive data require encryption, and unauthorized forwarding of confidential information is prohibited.
Internet access is restricted to business purposes. Personal browsing is allowed within reasonable limits, but access to high-risk or inappropriate websites is strictly forbidden.
All workstations, servers, and portable devices must have an approved, centrally managed antivirus with real-time protection and automatic updates.

The guardians of your data

Technical security measures are crucial, but educating and training employees is just as important – if not more. Security should be a mindset embedded in everyday work.

We conduct security training sessions to keep employees aware of the latest threats, best practices, and company policies. Training ensures that security is a shared responsibility across all employees.
New employees receive security instructions as part of onboarding, ensuring that security awareness starts from day one. Understanding policies and best practices is a requirement before accessing company systems.
Every employee is obligated to use KeePass, a secure password manager, to safely store and manage credentials. This ensures that strong, unique passwords are used across all systems, reducing the risk of compromised accounts.
Employees can quickly report phishing attempts, helping security officers respond immediately and increasing overall awareness. Reported cases are shared internally so everyone stays informed and alert to real-world threats.

Doing business the right way

We are committed to conducting business with integrity, fairness, and transparency. Our policies ensure strict compliance with ethical standards:

We fully comply with the UK Modern Slavery Act 2015, ensuring that our business remains free from forced labor and exploitation.
We enforce a zero-tolerance approach to bribery and corruption across all operations, ensuring that our employees, contractors, and partners uphold the highest ethical standards.
We uphold fairness and transparency in all business decisions by actively preventing conflicts of interest. Employees are required to disclose any personal, financial, or professional relationships that may interfere with their responsibilities.

Frequently Asked Questions

Let us try to resolve your doubts – explore this section with common inquiries on service delivery.

No. We don’t offer an employee monitoring tool. Process Intelligence is designed for focusing on identifying systemic bottlenecks and waste rather than tracking individual performance. The data can be fully anonymized or pseudo-anonymized, meaning your teams see processes, not people. We also provide a “Individual Dashboard” feature that gives insights back to the employees themselves, empowering them to manage their own productivity.

Safety is our priority. We are fully GDPR-compliant and hold ISO/IEC 27001:2023 certification for Information Security Management. Our partner’s solutions include PII (Personally Identifiable Information) masking at the source, which automatically blocks sensitive data like passwords or personal details. All data is encrypted both at rest and in transit, and we can use granular Role-Based Access Control (RBAC) so that managers cannot see non-anonymized individual data.

Not at all. It is designed to run silently in the background without consuming significant CPU or network resources. In fact, such tools often help reduce IT tickets (by up to 67% in some cases) because it identifies hardware and software performance issues that were previously invisible.

We provide you with diagnostic tools, not just a dashboard. While traditional BI tools show you what happened, we show you how and why it happened by capturing unstructured work in Excel, email, and legacy apps. We provide a data-driven business case in weeks, identifying specific, quantifiable savings, such as one finance team that saved $150,000 annually or a telco that saved €1.2M per year.

Scaling AI fails when you lack a data-driven strategy. We provide the Structured Business Context (Context Engineering) needed to ground AI models in your actual operational data, which prevents hallucination and ensures your agents operate within specific business rules.

Most vendor tools rely on assisted task capture, where a user must manually hit “record”. Our solution might be, for example, a next-generation platform that is “always on” and 100% non-intrusive, capturing real-world work rather than a staged performance. Additionally, we provide an Agentic Concierge that generates draft prompts and business context for the next wave of autonomous AI.

Don’t let questions hold up your next project

Ask a question or just say hello – we’ll get back to you within a day. It’s quick, it’s free, and it might save you a lot of trouble. During a short call (online/phone), we’ll discuss how we can help solve your challenges. We’ll guide you to the best of our knowledge, even if it means we can’t offer you our services.