AI Agents are autonomous software programs that use artificial intelligence to perform complex tasks, make human-like decisions, and interact with environments or users. They have the potential to revolutionize intelligent automation by tackling complex processes that standard RPA or coding cannot handle. While the market is flooded with Artificial Intelligence products, it’s crucial to deploy them strategically and at scale to achieve meaningful ROI and avoid potential setbacks. Office Samurai combines process expertise with hands-on experience using mature intelligent automation tools, ensuring that AI agents are implemented where they truly add value to your organization.
In traditional Machine Learning, internal data is crucial for creating usable models, but with generative AI like Large Language Models (LLMs), training from scratch is most often unaffordable. Instead, AI can be exposed to your data to be fine-tuned or utilized through advanced architectures such as Retrieval-Augmented Generation (RAG). This approach significantly enhances the relevance and precision of AI outputs, enabling intelligent automation of complex decisions and the generation of insights that are directly applicable to your operational patterns, customer behaviors, and industry nuances.
Generative AI models are often creative and verbose, which may not align with the business goals. By fine-tuning the model or implementing dedicated AI architectures, you can significantly reduce the occurrence of ‘hallucinations’ (incorrect or irrelevant information generated by the model) and filter out noise from the data. Deploying a robust framework ensures that AI’s responses and actions are consistently aligned with your business objectives and compliance requirements.
Even the most powerful technology is ineffective without user adoption. AI solutions should seamlessly integrate into existing systems and the daily business workflows of your employees. By deploying AI where your people already communicate and collaborate, such as Microsoft Teams, Slack, and other platforms, you ensure that the technology serves the organization effectively, enhancing work experience without causing disruption or resistance.
Data security and compliance are critical points in every organization, making the use of external AI services particularly challenging. Private deployments like Microsoft’s Azure OpenAI Service or the upcoming UiPath Trust Layer provide access to dedicated AI models in a secure cloud environment. These services deliver the benefits of advanced AI while ensuring that your data remains secure and compliant with industry regulations. Office Samurai solutions are integrated with this architecture to maintain the highest levels of security.
AI Agents are autonomous software programs that use artificial intelligence to perform complex tasks, make human-like decisions, and interact with environments or users. They have the potential to revolutionize intelligent automation by tackling complex processes that standard RPA or coding cannot handle. While the market is flooded with Artificial Intelligence products, it’s crucial to deploy them strategically and at scale to achieve meaningful ROI and avoid potential setbacks. Office Samurai combines process expertise with hands-on experience using mature intelligent automation tools, ensuring that AI agents are implemented where they truly add value to your organization.
In traditional Machine Learning, internal data is crucial for creating usable models, but with generative AI like Large Language Models (LLMs), training from scratch is most often unaffordable. Instead, AI can be exposed to your data to be fine-tuned or utilized through advanced architectures such as Retrieval-Augmented Generation (RAG). This approach significantly enhances the relevance and precision of AI outputs, enabling intelligent automation of complex decisions and the generation of insights that are directly applicable to your operational patterns, customer behaviors, and industry nuances.
Generative AI models are often creative and verbose, which may not align with the business goals. By fine-tuning the model or implementing dedicated AI architectures, you can significantly reduce the occurrence of ‘hallucinations’ (incorrect or irrelevant information generated by the model) and filter out noise from the data. Deploying a robust framework ensures that AI’s responses and actions are consistently aligned with your business objectives and compliance requirements.
Even the most powerful technology is ineffective without user adoption. AI solutions should seamlessly integrate into existing systems and the daily business workflows of your employees. By deploying AI where your people already communicate and collaborate, such as Microsoft Teams, Slack, and other platforms, you ensure that the technology serves the organization effectively, enhancing work experience without causing disruption or resistance.
Data security and compliance are critical points in every organization, making the use of external AI services particularly challenging. Private deployments like Microsoft’s Azure OpenAI Service or the upcoming UiPath Trust Layer provide access to dedicated AI models in a secure cloud environment. These services deliver the benefits of advanced AI while ensuring that your data remains secure and compliant with industry regulations. Office Samurai solutions are integrated with this architecture to maintain the highest levels of security.
As an industry leader in intelligent process automation (IPA), UiPath offers a vast portfolio of products and services. Office Samurai, a certified Platinum Partner, has extensive experience with UiPath technologies, having delivered over 400 successful automation projects. Our expertise ensures seamless integration and robust standards while maintaining a competitive edge as early adopters of the latest solutions.
UiPath Maestro™ is a platform that helps organizations run complex business processes that involve people, software robots, and AI working together. It brings structure and control to long-running workflows that span multiple teams, systems, and technologies.
With intuitive, visual tools, business users can design how processes should work, while developers connect them to automation and AI. Operations teams can track live progress, resolve issues like delays or errors, and manage updates without interrupting the process.
Maestro also helps improve efficiency by analyzing how processes perform and identifying areas for optimization. It ensures that every part of the workflow – whether done by humans, robots, or AI – works in harmony, securely and reliably.
RPA encompasses various technologies, but two critical components play a key role in automating business processes. The first element is software robots (coded algorithms) that emulate human actions and perform repetitive tasks in a digital environment. The second component is the control or orchestration platform (“the brain”), which acts as a centralized management system. This platform oversees and coordinates the deployment, scheduling, and monitoring of the robots.
UiPath offers a robust suite of RPA products. Their robots come in two main types: attended and unattended. Attended robots assist users in real-time, working alongside them to handle more complex tasks that require human interaction. Unattended robots operate independently, performing routine tasks around the clock without human intervention. This combination ensures business process automation of both front-end and back-end processes.
UiPath Orchestrator acts as the centralized management platform, providing visibility into robot deployment and operations. It ensures optimal performance, efficient resource allocation, and scalability. With its user-friendly web interface, Orchestrator can be accessed as a cloud service or installed on-premise, offering flexibility to meet various compliance and security requirements. The platform also features advanced analytics and reporting capabilities, enabling organizations to gain insights into their automation performance and make data-driven decisions.
UiPath Document Understanding is an Intelligent Document Processing solution that provides a complete framework for end-to-end document handling. It covers all stages from digitization with OCR (Optical Character Recognition) technology to classification, data extraction, validation, and model training. The solution is flexible and versatile, enabling various methods to extract information from different document types.
The platform is intuitive and thanks to no-code interfaces it significantly lowers the entry barrier to Machine Learning for both business users and developers. It provides all the necessary functionality as a ‘Do It Yourself’ kit without sacrificing any power. You can start a project from scratch or leverage the out-of-the-box pre-trained Machine Learning algorithms that come with the whole package and cover the most popular document types like invoices, purchase orders, payslips, etc.
UiPath Communications Mining is a solution that allows the computers to understand and process human-like communication. Utilizing Natural Language Processing (NLP), the platform analyzes and interprets unstructured data from any communication channel, such as emails, chat logs, customer support tickets, reviews, and more. This capability allows you to automate processes or perform powerful analytics on natural language communication without needing to structure the information (e.g. into forms).
The platform is powered by state-of-the-art Machine Learning models, yet, like other UiPath products, it is designed to be user-friendly and requires no upfront programming skills. Its web interface and no-code functionality enable business users and non-technical staff to put AI capabilities into practical use. With just a couple of clicks, users can set up a project or link it with various data sources. Model training is also intuitive; based on the concept of ‘guided teaching,’ it provides users with actionable steps through a graphical interface, eliminating the need to understand Natural Language Processing or coding.
UiPath AI Center and AI Trust Layer provide a complete framework for integrating AI into your automation program. The AI Center platform simplifies the deployment and management of Machine Learning models and allows their seamless integration with the rest of UiPath services. The AI Trust Layer is a security framework that ensures transparency, compliance, and security of AI applications. It acts as a trustworthy interface between your systems and any external AI services.
UiPath AI Center allows organizations to incorporate AI into their automation tools. It provides means for deploying Machine Learning algorithms, including model training, versioning, and performance monitoring. Users can easily integrate their models with UiPath Robots for intelligent process automation. The AI Center supports model management with features such as automated retraining and deployment pipelines, allowing to adapt models based on real-time data and feedback.
The AI Trust Layer introduces advanced security features to ensure transparency and compliance in AI deployments. The platform includes tools for managing data privacy and compliance, such as access controls and audit trails, to safeguard sensitive data and personally identifiable information (PII). It’s a centralized and secure gateway in which all customer data sent to external AI services like LLMs is confidential, load-balanced, and adheres to defined data governance policies.
UiPath’s Apps platform allows users to create custom business applications with minimal coding. It offers a drag-and-drop interface for rapidly developing solutions that integrate seamlessly with UiPath automation tools, supporting both attended and unattended robot interactions.
The platform includes a variety of controls and functionalities. Users can use a range of input controls, such as text boxes, buttons, and dropdowns, to create dynamic interfaces. The platform supports conditional logic with rules, allowing users to set up complex workflows using custom validation rules and to trigger existing processes in the UiPath Orchestrator directly from the app.
UiPath Apps also integrates with the UiPath Data Service, providing secure data storage and management. This allows applications to access and manipulate data in real-time. The platform is ideal for implementing end to end processes, where user interactions are needed for input or approval during business workflows. This ensures that the apps can handle complex scenarios requiring human control.
Testing is a fundamental aspect of any software development. For that reason UiPath offers Test Suite – a powerful platform designed to automate testing across a wide range of applications and systems. It integrates with various testing environments, supporting application testing and Robotic Process Automation testing, which makes it suitable for both software developers and RPA teams.
UiPath Test Suite has four key components: Studio, Orchestrator, Testing Robots, and Test Manager. Studio is used for development, where users can create test cases for web, desktop, API, and mobile applications. Orchestrator is responsible for managing and executing tests, offering cloud-based execution capabilities that plug directly into CI/CD pipelines.
Testing Robots execute the tests defined in Studio, while Test Manager offers advanced test management features, including requirements management, test data management, and integration with ALM tools. Finally, built in AI features enhance test coverage analysis and defect prediction, offering insights into potential improvements and optimizations.
UiPath Task Mining is a tool that captures and analyzes user actions on their computers in order to identify potential automation or improvement opportunities. By using AI to analyze workflows, the platform provides detailed insights into how employees perform business processes, helping organizations uncover inefficiencies and optimize their operations.
Task Mining automatically collects unstructured data on user activities and creates a detailed map of digital processes. It uses AI algorithms to analyze this data, identifying patterns and bottlenecks that may not be immediately visible. This analysis generates detailed reports and visualizations, allowing businesses to understand where automation could help. Task Mining also integrates with other UiPath products, enabling quick transitions from process discovery to automation deployment.
Migrating automations from an on-premises environment to the cloud is a complex process that requires careful planning and execution. This transition involves moving live automation processes, which can be critical to business operations. A successful migration ensures that robots continue to run seamlessly without disrupting the organization’s day to day work.
Migrating to the cloud involves several critical steps, like data transfer, configuration and verification in order to maintain information integrity and system functionality. While migration tools exist, they often require expert control to handle potential difficulties. For businesses where automation has entirely replaced manual tasks, a migration must occur without stopping processes that could paralyze operations and lead to negative consequences, e.g. financial losses.
Given these challenges, it is essential to seek support from experienced partners who have experience with cloud migrations and understand the unique requirements and potential pitfalls. Real life experience teaches best practices and proven strategies that go beyond what documentation or tutorials can provide. By partnering with professionals, organizations can mitigate risks and ensure that their automation processes continue to deliver value without interruption.
Citizen Development is a term to describe a situation when non-technical users create simple automations for themselves and their teams usually by using low-code or no-code platforms. UiPath supports that initiative with Studio Web and StudioX tools, which allow a broader range of employees to participate in automation, without requiring extensive programming skills.
Studio Web provides an entirely browser-based experience that enables automation across online business applications and services, like SAP, Salesforce or Workday. It requires no installation or IT dependencies and comes with an intuitive drag-and-drop interface and templates. StudioX empowers users further by enabling them to automate desktop applications, integrating with popular tools like Excel and other Office apps.
Soroco leads in process discovery and transformation, offering tools that reveal hidden aspects of digital work to optimize operations. As a trusted partner, Office Samurai uses Soroco’s platform to provide insights and identify optimization opportunities. Our expertise in combining Robotic Process Automation, AI, and process improvement allows us to guide you from onboarding to implementing effective strategies. By integrating Soroco’s platform with our consultancy services, we help you drive ROI through automation and methodologies like Lean or Six Sigma.
We already helped over 70 enterprise organizations in the EMEA and North America. At Office Samurai we pride ourselves on being not just another service provider, but a strategic partner to our clients, guiding them through the journey of digital transformation and business excellence.
37
FTE saved
37 Full-Time Employees – this many people would have been required to manually execute a process that was uncovered during our Process Discovery project. This task was previously impossible due to resource constraints, but absolutely critical because of financial audit.
400+
completed projects
Trusted by over 70 companies, we’ve delivered more than 400 projects in EMEA and North America regions, achieving significant improvements in productivity, profitability and resource utilization in organizations of our clients
8-20%
cost reduction
18
AI projects delivered
We have already delivered 18 AI projects, including UiPath’s Document Understanding, Communications Mining, and generative AI, demonstrating our expertise in deploying reliable and efficient technology on production level.
I have worked with Office Samurai on many projects during my time at Amer Sports and now at Atomic. They always deliver high-quality results that meet our expectations.
The team is very flexible and adapts well to our needs. We have collaborated on robotic process automation, SOX compliance, process mapping, and other important projects. Each time, they bring new and creative ideas to the table. Office Samurai’s proactive approach and deep expertise are crucial to our success. They are not just service providers but true partners invested in our success. They anticipate challenges and provide effective solutions.
Their consistent performance and dedication make them an invaluable asset to our team.
Working with Office Samurai has been fantastic. An external partner can implement on your behalf, bringing a wealth of experience. They can also be proactive, offering new ideas, suggesting new technologies and finding ways to address problems we can’t. While we were training the robot for the warehouse team, we had different people involved, all of whom had a slightly different approach. This confused the robot. Office Samurai was able to provide best practice guidance and train the robot to get better accuracy and outcomes.
Together, we’re a powerful force, getting great results and enjoying the work. We receive ideas for automations from colleagues, do an initial exploration and then ask Office Samurai to suggest how they’d make it work efficiently
Sappi Kraków CoPE has been collaborating with Office Samurai since 2021, and we are extremely pleased with the partnership. Office Samurai has played a crucial role in enhancing our Robotic Process Automation (RPA) capabilities. Their expertise in UiPath software was instrumental in helping our RPA team gain fundamental knowledge, set up the UiPath environment, and establish best practices. This foundational support led to the rapid development of several easy-to-medium complexity automations that have significantly benefited Sappi Europe.
We are delighted to work with the highly skilled team of developers at Office Samurai. Their knowledge, professionalism, and dedication have been key to our success in automation. We look forward to continuing our fruitful collaboration with them.
It is with great pleasure that I recommend Office Samurai, with whom we have been collaborating at InPost since 2021 in the field of process automation.
Office Samurai is a team of exceptional professionals who thoroughly understand both business and technological needs. Their expert knowledge and innovative approach have enabled us to successfully automate key processes, resulting in a significant improvement in operational efficiency and cost reduction. Their expertise in the latest UiPath products is effectively utilized in our joint projects.
If Office Samurai were superheroes, their superpower would be lightning-fast process automation! I highly recommend Office Samurai as a reliable partner in the field of process automation.
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