Everything your organization needs for a complete intelligent process automation

We offer you a comprehensive suite of technologies from Robotic Process Automation market leaders, enhanced by innovative Artificial Intelligence capabilities. We implement mature solutions with proven ROI, backed by over 400 successfully delivered projects. Our business process expertise forms the foundation for improvement, ensuring that we tailor the toolset to fit your specific needs.

Select purpose-driven tools that will really boost your SSC efficiency

Automating a flawed process will only make things worse – we will help you build proper foundations for RPA, AI and process improvement.
  • We support you with defining clear goals for improving productivity, profitability and resource utilization in your organization. Only then we apply the right technologies, which align with your specific needs.
  • We can help you respond to top-down objectives that enforce usage of AI the right way. Our AI-RPA integrations utilize proven technologies and always start with proper planning and alignment with business goals.
  • With years of experience in combining various platforms we can help you lower the cost of acquiring and sustaining automation solutions, from licenses to maintenance.
  • Beyond just implementing solutions, we empower our customers by teaching them the skills needed to become independent.

AI Agents

AI Agents are autonomous software programs that use artificial intelligence to perform complex tasks, make human-like decisions, and interact with environments or users. They have the potential to revolutionize intelligent automation by tackling complex processes that standard RPA or coding cannot handle. While the market is flooded with Artificial Intelligence products, it’s crucial to deploy them strategically and at scale to achieve meaningful ROI and avoid potential setbacks. Office Samurai combines process expertise with hands-on experience using mature intelligent automation tools, ensuring that AI agents are implemented where they truly add value to your organization.

In traditional Machine Learning, internal data is crucial for creating usable models, but with generative AI like Large Language Models (LLMs), training from scratch is most often unaffordable. Instead, AI can be exposed to your data to be fine-tuned or utilized through advanced architectures such as Retrieval-Augmented Generation (RAG). This approach significantly enhances the relevance and precision of AI outputs, enabling intelligent automation of complex decisions and the generation of insights that are directly applicable to your operational patterns, customer behaviors, and industry nuances.

Generative AI models are often creative and verbose, which may not align with the business goals. By fine-tuning the model or implementing dedicated AI architectures, you can significantly reduce the occurrence of ‘hallucinations’  (incorrect or irrelevant information generated by the model) and filter out noise from the data. Deploying a robust framework ensures that AI’s responses and actions are consistently aligned with your business objectives and compliance requirements.

Even the most powerful technology is ineffective without user adoption. AI solutions should seamlessly integrate into existing systems and the daily business workflows of your employees. By deploying AI where your people already communicate and collaborate, such as Microsoft Teams, Slack, and other platforms, you ensure that the technology serves the organization effectively, enhancing work experience without causing disruption or resistance.

Data security and compliance are critical points in every organization, making the use of external AI services particularly challenging. Private deployments like Microsoft’s Azure OpenAI Service or the upcoming UiPath Trust Layer provide access to dedicated AI models in a secure cloud environment. These services deliver the benefits of advanced AI while ensuring that your data remains secure and compliant with industry regulations. Office Samurai solutions are integrated with this architecture to maintain the highest levels of security.

AI Agents

AI Agents are autonomous software programs that use artificial intelligence to perform complex tasks, make human-like decisions, and interact with environments or users. They have the potential to revolutionize intelligent automation by tackling complex processes that standard RPA or coding cannot handle. While the market is flooded with Artificial Intelligence products, it’s crucial to deploy them strategically and at scale to achieve meaningful ROI and avoid potential setbacks. Office Samurai combines process expertise with hands-on experience using mature intelligent automation tools, ensuring that AI agents are implemented where they truly add value to your organization.

In traditional Machine Learning, internal data is crucial for creating usable models, but with generative AI like Large Language Models (LLMs), training from scratch is most often unaffordable. Instead, AI can be exposed to your data to be fine-tuned or utilized through advanced architectures such as Retrieval-Augmented Generation (RAG). This approach significantly enhances the relevance and precision of AI outputs, enabling intelligent automation of complex decisions and the generation of insights that are directly applicable to your operational patterns, customer behaviors, and industry nuances.

Generative AI models are often creative and verbose, which may not align with the business goals. By fine-tuning the model or implementing dedicated AI architectures, you can significantly reduce the occurrence of ‘hallucinations’  (incorrect or irrelevant information generated by the model) and filter out noise from the data. Deploying a robust framework ensures that AI’s responses and actions are consistently aligned with your business objectives and compliance requirements.

Even the most powerful technology is ineffective without user adoption. AI solutions should seamlessly integrate into existing systems and the daily business workflows of your employees. By deploying AI where your people already communicate and collaborate, such as Microsoft Teams, Slack, and other platforms, you ensure that the technology serves the organization effectively, enhancing work experience without causing disruption or resistance.

Data security and compliance are critical points in every organization, making the use of external AI services particularly challenging. Private deployments like Microsoft’s Azure OpenAI Service or the upcoming UiPath Trust Layer provide access to dedicated AI models in a secure cloud environment. These services deliver the benefits of advanced AI while ensuring that your data remains secure and compliant with industry regulations. Office Samurai solutions are integrated with this architecture to maintain the highest levels of security.

UiPath

As an industry leader in intelligent process automation (IPA), UiPath offers a vast portfolio of products and services. Office Samurai, a certified Platinum Partner, has extensive experience with UiPath technologies, having delivered over 400 successful automation projects. Our expertise ensures seamless integration and robust standards while maintaining a competitive edge as early adopters of the latest solutions.

RPA encompasses various technologies, but two critical components play a key role in automating business processes. The first element is software robots (coded algorithms) that emulate human actions and perform repetitive tasks in a digital environment. The second component is the control or orchestration platform (“the brain”), which acts as a centralized management system. This platform oversees and coordinates the deployment, scheduling, and monitoring of the robots.

UiPath offers a robust suite of RPA products. Their robots come in two main types: attended and unattended. Attended robots assist users in real-time, working alongside them to handle more complex tasks that require human interaction. Unattended robots operate independently, performing routine tasks around the clock without human intervention. This combination ensures business process automation of both front-end and back-end processes.

UiPath Orchestrator acts as the centralized management platform, providing visibility into robot deployment and operations. It ensures optimal performance, efficient resource allocation, and scalability. With its user-friendly web interface, Orchestrator can be accessed as a cloud service or installed on-premise, offering flexibility to meet various compliance and security requirements. The platform also features advanced analytics and reporting capabilities, enabling organizations to gain insights into their automation performance and make data-driven decisions.
UiPath Document Understanding is an Intelligent Document Processing solution that provides a complete framework for end-to-end document handling. It covers all stages from digitization with OCR (Optical Character Recognition) technology to classification, data extraction, validation, and model training. The solution is flexible and versatile, enabling various methods to extract information from different document types.

The platform is intuitive and thanks to no-code interfaces it significantly lowers the entry barrier to Machine Learning for both business users and developers. It provides all the necessary functionality as a ‘Do It Yourself’ kit without sacrificing any power. You can start a project from scratch or leverage the out-of-the-box pre-trained Machine Learning algorithms that come with the whole package and cover the most popular document types like invoices, purchase orders, payslips, etc.
UiPath Communications Mining is a solution that allows the computers to understand and process human-like communication. Utilizing Natural Language Processing (NLP), the platform analyzes and interprets unstructured data from any communication channel, such as emails, chat logs, customer support tickets, reviews, and more. This capability allows you to automate processes or perform powerful analytics on natural language communication without needing to structure the information (e.g. into forms).

The platform is powered by state-of-the-art Machine Learning models, yet, like other UiPath products, it is designed to be user-friendly and requires no upfront programming skills. Its web interface and no-code functionality enable business users and non-technical staff to put AI capabilities into practical use. With just a couple of clicks, users can set up a project or link it with various data sources. Model training is also intuitive; based on the concept of ‘guided teaching,’ it provides users with actionable steps through a graphical interface, eliminating the need to understand Natural Language Processing or coding.
UiPath AI Center and AI Trust Layer provide a complete framework for integrating AI into your automation program. The AI Center platform simplifies the deployment and management of Machine Learning models and allows their seamless integration with the rest of UiPath services. The AI Trust Layer is a security framework that ensures transparency, compliance, and security of AI applications. It acts as a trustworthy interface between your systems and any external AI services.

UiPath AI Center allows organizations to incorporate AI into their automation tools. It provides means for deploying Machine Learning algorithms, including model training, versioning, and performance monitoring. Users can easily integrate their models with UiPath Robots for intelligent process automation. The AI Center supports model management with features such as automated retraining and deployment pipelines, allowing to adapt models based on real-time data and feedback.

The AI Trust Layer introduces advanced security features to ensure transparency and compliance in AI deployments. The platform includes tools for managing data privacy and compliance, such as access controls and audit trails, to safeguard sensitive data and personally identifiable information (PII). It’s a centralized and secure gateway in which all customer data sent to external AI services like LLMs is confidential, load-balanced, and adheres to defined data governance policies.
UiPath’s Apps platform allows users to create custom business applications with minimal coding. It offers a drag-and-drop interface for rapidly developing solutions that integrate seamlessly with UiPath automation tools, supporting both attended and unattended robot interactions.

The platform includes a variety of controls and functionalities. Users can use a range of input controls, such as text boxes, buttons, and dropdowns, to create dynamic interfaces. The platform supports conditional logic with rules, allowing users to set up complex workflows using custom validation rules and to trigger existing processes in the UiPath Orchestrator directly from the app.

UiPath Apps also integrates with the UiPath Data Service, providing secure data storage and management. This allows applications to access and manipulate data in real-time. The platform is ideal for implementing end to end processes, where user interactions are needed for input or approval during business workflows. This ensures that the apps can handle complex scenarios requiring human control.
Testing is a fundamental aspect of any software development. For that reason UiPath offers Test Suite – a powerful platform designed to automate testing across a wide range of applications and systems. It integrates with various testing environments, supporting application testing and Robotic Process Automation testing, which makes it suitable for both software developers and RPA teams.

UiPath Test Suite has four key components: Studio, Orchestrator, Testing Robots, and Test Manager. Studio is used for development, where users can create test cases for web, desktop, API, and mobile applications. Orchestrator is responsible for managing and executing tests, offering cloud-based execution capabilities that plug directly into CI/CD pipelines.

Testing Robots execute the tests defined in Studio, while Test Manager offers advanced test management features, including requirements management, test data management, and integration with ALM tools. Finally, built in AI features enhance test coverage analysis and defect prediction, offering insights into potential improvements and optimizations.
UiPath Task Mining is a tool that captures and analyzes user actions on their computers in order to identify potential automation or improvement opportunities. By using AI to analyze workflows, the platform provides detailed insights into how employees perform business processes, helping organizations uncover inefficiencies and optimize their operations.

Task Mining automatically collects unstructured data on user activities and creates a detailed map of digital processes. It uses AI algorithms to analyze this data, identifying patterns and bottlenecks that may not be immediately visible. This analysis generates detailed reports and visualizations, allowing businesses to understand where automation could help. Task Mining also integrates with other UiPath products, enabling quick transitions from process discovery to automation deployment.
Migrating automations from an on-premises environment to the cloud is a complex process that requires careful planning and execution. This transition involves moving live automation processes, which can be critical to business operations. A successful migration ensures that robots continue to run seamlessly without disrupting the organization’s day to day work.

Migrating to the cloud involves several critical steps, like data transfer, configuration and verification in order to maintain information integrity and system functionality. While migration tools exist, they often require expert control to handle potential difficulties. For businesses where automation has entirely replaced manual tasks, a migration must occur without stopping processes that could paralyze operations and lead to negative consequences, e.g. financial losses.

Given these challenges, it is essential to seek support from experienced partners who have experience with cloud migrations and understand the unique requirements and potential pitfalls. Real life experience teaches best practices and proven strategies that go beyond what documentation or tutorials can provide. By partnering with professionals, organizations can mitigate risks and ensure that their automation processes continue to deliver value without interruption.
Citizen Development is a term to describe a situation when non-technical users create simple automations for themselves and their teams usually by using low-code or no-code platforms. UiPath supports that initiative with Studio Web and StudioX tools, which allow a broader range of employees to participate in automation, without requiring extensive programming skills.

Studio Web provides an entirely browser-based experience that enables automation across online business applications and services, like SAP, Salesforce or Workday. It requires no installation or IT dependencies and comes with an intuitive drag-and-drop interface and templates. StudioX empowers users further by enabling them to automate desktop applications, integrating with popular tools like Excel and other Office apps.

KYPai

KYP.ai is a powerful SaaS platform that delivers real-time insights into digital processes, helping businesses identify opportunities for improvement and transformation. As a trusted partner, we combine the strengths of KYPai with our expertise in RPA, AI, and process improvement. You not only gain access to advanced software but also benefit from a comprehensive consultancy experience. From onboarding to practical implementations, we guide you in achieving real operational efficiency through automation and methodologies like Lean or Six Sigma.
Ongoing Operations Steering provides continuous, real-time oversight of your business operations, integrating data from processes, people, and technology. This capability ensures that you can quickly respond to emerging issues, optimize workflows, and maintain operational efficiency.
Discovery & Optimization capabilities enable organizations to uncover hidden inefficiencies and identify opportunities for improvement across their operations. By utilizing AI-driven process discovery and real-time insights, businesses can visualize their process landscape, spot bottlenecks, and plan optimization actions.
Technology Pulse provides insights into software and hardware performance. By continuously monitoring and analyzing data, Technology Pulse identifies inefficiencies or overloads, and ensures optimal resource utilization. This overview allows IT staff to make informed decisions, improving both operational efficiency and user experience.

Microsoft

As a partner of Microsoft, one of the world’s most influential technology companies, Office Samurai leverages their robust ecosystem to deliver practical solutions. Microsoft’s extensive reach through Office 365 and Azure has become an integral part of business operations globally. Now, as a key player in the AI era, Microsoft provides cutting-edge tools and platforms that drive innovation and transformation across industries. Our partnership ensures that we harness these technologies to create flexible, scalable solutions that empower your organization to stay ahead in a rapidly evolving market.
Microsoft Power Automate allows users to create automated workflows between different applications or systems and streamline repetitive tasks like data entry, notifications, or approvals. It integrates deeply with other Microsoft services such as Office 365, Dynamics 365, and Azure, as well as third-party services.

Without the need for extensive coding knowledge, users can use a range of pre-built connectors and templates to get started quickly or apply custom API integrations for more tailored solutions. Power Automate is included in many Microsoft 365 licenses, allowing businesses to start automating without the need for additional software purchases.
Microsoft Power Apps is a low-code solution for building custom business applications. Intuitive drag-and-drop interface simplifies the creation process making the tool suitable for users without programming experience.

The platform integrates seamlessly with other Microsoft services like Office 365, Dynamics 365, and Azure, as well as third-party data sources through pre-built connectors. A key advantage is that Power Apps is included in many Microsoft 365 licenses, enabling organizations to develop and deploy apps without additional software costs.
Microsoft Power BI is a powerful data visualization and business analytics tool that enables users to connect to various data sources, transform raw data into interactive dashboards, and generate detailed reports. It integrates with other Microsoft services like Excel, Azure, and SQL Server, as well as a wide range of third-party data sources through pre-built connectors.

Power BI supports both on-premises and cloud-based data, allowing for real-time data analysis and sharing across the organization. A significant advantage is that Power BI is included in many Microsoft 365 licenses, providing businesses with a cost-effective solution for data analysis and reporting without the need for additional software investments.
.NET Framework is a versatile development platform for building, deploying, and running applications across a wide range of environments. It is widely used for building desktop applications, web services, and enterprise-level software. The .NET Framework is also the foundation upon which UiPath is built, enabling the creation of powerful automation workflows within UiPath Studio.

By utilizing .NET, UiPath provides extensive support for custom activities and integrations, allowing users to extend the platform’s capabilities with custom code written in C# or VB.NET. This integration allows for scalable automation solutions that can be tailored to meet specific business needs.

Soroco

Soroco leads in process discovery and transformation, offering tools that reveal hidden aspects of digital work to optimize operations. As a trusted partner, Office Samurai uses Soroco’s platform to provide insights and identify optimization opportunities. Our expertise in combining Robotic Process Automation, AI, and process improvement allows us to guide you from onboarding to implementing effective strategies. By integrating Soroco’s platform with our consultancy services, we help you drive ROI through automation and methodologies like Lean or Six Sigma.

SS&C Blue Prism

SS&C Blue Prism offers a comprehensive suite of Robotic Process Automation solutions. Office Samurai has extensive experience deploying Blue Prism technologies, having successfully implemented numerous automation projects across diverse industries. By including SS&C Blue Prism in our services portfolio, we provide clients with flexible options to meet their strategic goals and operational needs. This approach ensures that there is always an alternative available, allowing us to tailor solutions that align perfectly with your business objectives.
Blue Prism provides a solid RPA platform that consists of two main elements: Control Room – a centralized hub where users can schedule, monitor, and manage all automated processes and Digital Workers – software robots that mimic human actions, automatically performing tasks such as data entry, transaction processing, and application interaction.Blue Prism offers both cloud and on-premise deployment options, providing flexibility to fit different business environments.
Decipher is an Intelligent Document Processing (IDP) solution that automates the extraction and validation of data from various document types, including structured and semi-structured formats. Decipher utilizes Machine Learning and Optical Character Recognition (OCR) technologies and integrates with Blue Prism’s RPA platform, enabling the automated flow of extracted data into business processes and applications.It also incorporates a human-in-the-loop mechanism to validate data that does not meet confidence thresholds.

Custom Automation Development

We offer a range of programming services that extend beyond RPA. Our team can handle custom coding to fill gaps where prepackaged software may fall short, ensuring tailored solutions that integrate with existing systems. This flexibility allows us to customize implementations to meet unique business needs.

Our team is proficient in multiple programming languages, including Python, which is vital for AI and Machine Learning applications. We also have expertise in C#, which is tightly integrated with the .NET framework and widely used in UiPath Studio for developing robust automation workflows. Additionally, we are skilled in VBA, essential for automating tasks within the Microsoft Office Suite, and VB.NET, which is supported in UiPath Studio for creating custom activities and scripts. We frequently utilize APIs (Application Programming Interface), which enable faster and more reliable automation through direct interactions with systems, bypassing the limitations of Graphical User Interface.

We care about long-lasting partnership

We already helped over 90 enterprise organizations in the EMEA and North America. At Office Samurai we pride ourselves on being not just another service provider, but a strategic partner to our clients, guiding them through the journey of digital transformation and business excellence.

37

37 Full-Time Employees – this many people would have been required to manually execute a process that was uncovered during our Process Discovery project. This task was previously impossible due to resource constraints, but absolutely critical because of financial audit.

FTE saved

37 Full-Time Employees – this many people would have been required to manually execute a process that was uncovered during our Process Discovery project. This task was previously impossible due to resource constraints, but absolutely critical because of financial audit.

400+

Trusted by over 90 companies, we’ve delivered more than 400 projects in EMEA and North America regions, achieving significant improvements in productivity, profitability and resource utilization in organizations of our clients

completed projects

Trusted by over 90 companies, we’ve delivered more than 400 projects in EMEA and North America regions, achieving significant improvements in productivity, profitability and resource utilization in organizations of our clients

8-20%

Our Process Discovery projects typically identify opportunities for 8-20% operational cost reduction and efficiency gains. Historical data shows that we can deliver a complete automation program with around 10 automation projects in the first 8-12 months.

cost reduction

Our Process Discovery projects typically identify opportunities for 8-20% operational cost reduction and efficiency gains. Historical data shows that we can deliver a complete automation program with around 10 automation projects in the first 8-12 months.

18

We have already delivered 18 AI projects, including UiPath’s Document Understanding, Communications Mining, and generative AI, demonstrating our expertise in deploying reliable and efficient technology on production level.

AI projects delivered

We have already delivered 18 AI projects, including UiPath’s Document Understanding, Communications Mining, and generative AI, demonstrating our expertise in deploying reliable and efficient technology on production level. 

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