The aim of the training is to introduce participants to the issues of Lean Management and process management.
The training lasts 1 day and is conducted in the form of workshops.
Introduction to Lean and Process Mapping
Training description
Agenda
01. A revolutionary change in the paradigm of thinking about business, i.e. the assumptions of Lean Management
02. Simulation game
03. How much waste is there in the processes?
04. 7 types of wastes with examples
05. Lean techniques in the office to eliminate waste
06. What defines added value?
07. Ways of observing office processes
08. The use of office process time measurements
09. Mapping office processes and how to create and use them
10. Map of the present state and the map of the future state
11. The 10 principles of Kaizen
12. How to encourage people to think about improving the benefits of the Kaizen system
13. What Lean can achieve in our company? Examples of implementations carried out in other organizations and the benefits achieved thanks to them
Trainer - Dominik Jaskulski
Dominik Jaskulski has worked as analyst, project leader and people manager for many polish and international organizations. He has been building global structures (Mexico, Manila, Krakow), setting up group-wide Automation Centers of Excellence and supported several global restructuring and transformation programs. Currently developing his business at Office Samurai – a company that support corporate clients in process improvement and automation. He holds diplomas in economics, finance, lean management and data mining. Dominik has experience in leading projects in finance , HR, banking, IT and NGO. As a fan of agile and lean philosophies, he tries to combine them both in daily work.
Trainer - Andrzej Kinastowski
Andrzej Kinastowski has been assisting various SSCs and BPOs in improving their delivery in areas of Process Excellence, automation, robotics, analytics, leadership and strategy for the last 10 years. Analyst and programmer. He’s a Lean in Office practitioner, big fan of Kaizen thinking. Believes that best processes and projects come from engaged leadership and empowerment of all employees. Certified Lean Six Sigma Black Belt, experienced trainer. Lecturer on the University of Economics in Wrocław and School of Computer Science and Economics of Krakow. Co founder of Service Process Improvement Network association. Co author of "Office Samurai implementing Lean in the office".
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