Training description

This is an introductory training to the concept of Lean Management. Thanks to it, you will learn how to start implementing Lean in processes.

The training lasts 1 day and is conducted in two parts, 3.5 hours each.

Agenda - part 1

01. Introduction to Lean Management

02. Efficiency vs. effectiveness

03. Why do want to use Lean principles? Advantages for the company, employees, customers.

04. Lean simulation - round 1

05. Basic Lean tools and concepts: Kaizen, PDCA, Poka-yoke, Mura Muri, Muda: 7 wastes.

06. Simulation - round 2

07. Translating the experience to attendees’ daily work

Agenda - part 2

01. Recap of part 1

02. Idea of Flow

03. One Piece Flow vs. batch processing

04. Simulation round 3

05. Workload leveling with multicompetence

06. Competency matrix

07. Wrap-up

Trainer - Dominik Jaskulski

Dominik Jaskulski has worked as analyst, project leader and people manager for many polish and international organizations. He has been building global structures (Mexico, Manila, Krakow), setting up group-wide Automation Centers of Excellence and supported several global restructuring and transformation programs. Currently developing his business at Office Samurai – a company that support corporate clients in process improvement and automation. He holds diplomas in economics, finance, lean management and data mining. Dominik has experience in leading projects in finance , HR, banking, IT and NGO. As a fan of agile and lean philosophies, he tries to combine them both in daily work.

Trainer - Andrzej Kinastowski

Andrzej Kinastowski has been assisting various SSCs and BPOs in improving their delivery in areas of Process Excellence, automation, robotics, analytics, leadership and strategy for the last 10 years. Analyst and programmer. He’s a Lean in Office practitioner, big fan of Kaizen thinking. Believes that best processes and projects come from engaged leadership and empowerment of all employees. Certified Lean Six Sigma Black Belt, experienced trainer. Lecturer on the University of Economics in Wrocław and School of Computer Science and Economics of Krakow. Co founder of Service Process Improvement Network association. Co author of "Office Samurai implementing Lean in the office".

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