Training description

The addressees of our training are people who manage the automation program and the continuous improvement program. Leaders and operational managers as well as selected operational employees responsible for the analyzed processes.

The aim of the training is to provide the ability to independently conduct workshops on identifying and preparing processes for robotization.

The training takes 2-3 days depending on the size of the team and the area to be analyzed.


01. Review, together with participants, currently identified processes

02. Creation of simplified process maps for processes with biggest potential for RPA automation

03. How to prepare processes before RPA projects

04. Discussion and initial preparation of documentation for RPA projects

05. Business case calculation for selected processes

06. Creating a list of processes to be automated along with setting priorities and savings

Extra day

01. Discussion with analysts about the tools used during the workshops

02. Joint running of selected elements of the workshops

03. Coaching of analysts in order to gain independence in the implementation of subsequent workshops

04. Online consultations (up to 2 hours) after the workshops

Trainer - Dominik Jaskulski

Dominik Jaskulski has worked as analyst, project leader and people manager for many polish and international organizations. He has been building global structures (Mexico, Manila, Krakow), setting up group-wide Automation Centers of Excellence and supported several global restructuring and transformation programs. Currently developing his business at Office Samurai – a company that support corporate clients in process improvement and automation. He holds diplomas in economics, finance, lean management and data mining. Dominik has experience in leading projects in finance , HR, banking, IT and NGO. As a fan of agile and lean philosophies, he tries to combine them both in daily work.

Trainer - Andrzej Kinastowski

Andrzej Kinastowski has been assisting various SSCs and BPOs in improving their delivery in areas of Process Excellence, automation, robotics, analytics, leadership and strategy for the last 10 years. Analyst and programmer. He’s a Lean in Office practitioner, big fan of Kaizen thinking. Believes that best processes and projects come from engaged leadership and empowerment of all employees. Certified Lean Six Sigma Black Belt, experienced trainer. Lecturer on the University of Economics in Wrocław and School of Computer Science and Economics of Krakow. Co founder of Service Process Improvement Network association. Co author of "Office Samurai implementing Lean in the office".

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