Report

Andrzej Kinastowski

Dominik Jaskulski

1 min read

2026 AI Automation Playbook

Is AI actually moving the needle for your business, or is it just another flashy gadget? While the market roars with promises of infinite ROI and fully autonomous enterprises, the reality on the ground is far more modest. According to recent data, while 75% of companies claim to use AI, a staggering 80% report seeing zero measurable business impact – a phenomenon described by McKinsey as “AI Paradox”. They have bought the “katana”, but they haven’t learned how to swing it.

Why you should read AI Playbook

  • Evidence-Based Insights: We break down market research from MIT and McKinsey, explaining the “AI Paradox” where AI projects can be seen everywhere but not in company P&L.
  • The 6-Step Roadmap: Discover the Office Samurai “AI Playbook” to learn how to start with securing AI foundation to orchestrating complex multi-agent systems.
  • Practical Use Cases: See Agentic AI in action through real-world implementations  – including logistics, finance, and HR – that liberate human talent from being “copy-paste meatware”.
  • Safety & Strategy: Learn how to avoid “Pilot Purgatory” and why the “Human-in-the-Loop” (HITL) framework is your most critical safeguard against rogue AI actions.

Read the full report

Tired of AI projects that look great in demos but never show up in your P&L? This playbook cuts through the marketing noise with a practical 6-step roadmap and real-world results from the back-office trenches. Download the guide to stop experimenting and start delivering measurable value. Inside, we answer:

  • How to hit 93% accuracy on messy data?
  • Can an HR “digital twin” handle your paperwork?
  • How to stop AI from making big mistakes with your data?
  • How do you bridge the gap between simple chatbots and systems that actually “do” the work in your ERP or CRM?

 

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About the author

Andrzej Kinastowski

Managing Partner

Andrzej assisted various SSCs and BPOs in improving their Process Excellence, intelligent automation, analytics, and strategies starting in 2006. A Lean in Office practitioner and a big fan of Kaizen thinking, he was also an experienced trainer, lecturer, and book author.

About the author

Dominik Jaskulski

Managing Partner

Dominik brings experience in process improvement and automation within multinational organizations since 2009. He specializes in advising on the design and implementation of complex automation programs customized to your business needs.

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